Melanie Cook – What does it take to lead in the digital age?

My amazing, fabulous colleague and hope researcher Melanie talks about how leaders are disconnected from the real world and are not listening to their employees.


Melanie shares the results of her self-funded research with The Economist.


In Singapore, 16% Singaporean do not rate their leaders very highly


BOOM, the web has changed everything. Employees are empowered and they’re not stuck in their jobs like in the 50’s: without hope, they leave.


Trinity of what employees want from their leaders: decisiveness, expertise, empathy.

On expertise:


A teacher in the UK said to her students “when you make a mistake, your brain grows bigger”. Confidence in failure got students with Bs and Cs to take risks and get As.